For years, prisons and criminal facilities in the United States were dependent on paper filings that required prisoners to use lengthy applications for processing their claims. The agonizing wait that prisoners had to endure was also a headache for prison authorities that needed a lot of hours to process these applications. Even if there was a proper processing procedure in place, dealing with thousands of papers was impossible. As a result, prisoners always complained about their lost applications.
Thanks to the new digital paperless filing platform ConnectUs, prisoners and jail management can communicate effectively allowing prisoners to file Grievance and Inmate Forms, electronically. The user-friendly interface of ConnectUs is similar to online web applications where anyone can use it to file applications in real time. What makes the application from Securus Technologies special is its ability to offer status updates. By relying on prison authorities to help prisoners get updates on the processing time and delivery, ConnectUs is revolutionizing the prison industry.
Beside prisoners, ConnectUs also offers infinite possibilities to the jail management who can make changes to the application interface as they like. Likewise, the management can also offer individual updates to each prisoner. In fact, they can provide important news and compliance rules directly on the bulletin board of the ConnectUs application.
According to Securus Technologies, the application is helping the prison management save cost and time as ConnectUs processes approximately 13.8 applications per month per prisoner. Looking at these savings from another perspective, the company also claims that jail management using ConnectUs saved nearly 65% of their time compared to paper filings. Considering such performance, it is no surprise that prison officials from across the United States are sending rave reviews. For instance, Chief Kolitwenzew from Kankakee County in Illinois claims that his staff is loving it because it saves thousands of dollars for the prison facility.